If you can not get pass the login screen you are entering INCORRECT user name and/or password. You will need to request new password. Please fill out our contact form on the bottom of this page and request the password change. You must include your login, first name, last name and your address to verify account ownership.

The system can connect any computer, tablet or smart phone with the Internet browser. Internet browser (IE, FireFox, Chrome, Safari, etc.) is required to display the welcome page and process payments. Gaming consoles (i.e., Xbox, PlayStation or PSP) do not have the Internet browser and cannot be authorized with the system.

Your user name and password can be used to connect any number of computers although there can be only one device using the account at a time. If you try to use your user name and password on the second computer while the first computer is still using the account it will be considered duplicate login and the first computer will be automatically logged out. Excessive amount of duplicate login attempts may lead to your account being suspended.

Please read our Terms of Use carefully. You must agree to these terms in order to continue using the service.

The list of buildings with CityWide Internet service can be found in the Live help desk contact form on the bottom of the page under "Service location." We are constantly working on expanding the network coverage into more buildings in the Ocean City. If you are interested in having CityWide Internet service in your building please contact your management company or Board of Directors.

Please fill out the entire form below and our on-duty support representative will contact you shortly. If you are requesting new password please confirm your name and billing address. The average response time is approximately 15 minutes. Frequently asked questions are located on the top of this page.